Last Updated: January 1, 2025

This Privacy Policy describes how RegaliaHub ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services ("Services"), including:

• Visiting our website at https://www.regaliahub.com
• Purchasing or accessing MasterPacks or other learning resources
• Applying to Campus Ambassador or Internship programs
• Participating in marketing campaigns, surveys, or support conversations

This policy is governed by Indian law, including the Information Technology Act, 2000, IT Rules, 2021, and the Digital Personal Data Protection Act, 2023. By accessing or using our Services, you agree to the terms of this Privacy Policy and our Terms of Use.

If you have any questions, you can contact us at: support@regaliahub.com

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect the following information when you voluntarily provide it:

• Name, email address, and phone number
• College/institution name and academic year (optional)
• Form responses, application data (e.g., CA/internship forms)
• Billing details (e.g., UPI ID or masked card info)

We do not intentionally collect sensitive personal information (e.g., Aadhaar number, caste, religion, or health data). If such data is ever required, we will seek your explicit consent beforehand.

Payment Data

All payments are securely processed via Instamojo, which complies with PCI-DSS standards. We do not store your card or banking details. Please refer to Instamojo’s Privacy Policy for more.

Automatically Collected Data

When you use our Services, we may collect:

• IP address, browser type, device information
• Pages visited, features used, time spent
• Country or region (approximate)

We use cookies and similar technologies to enhance site functionality and analyze usage. By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy.

Data from Third Parties

We may receive anonymized usage data from:

• Google Analytics
• Ad platforms (e.g., Meta, Google Ads)
• Email marketing tools (e.g., MailerLite)

These third parties may process data outside India. Such transfers comply with Indian legal standards and privacy safeguards.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your data only when it is lawful, with your consent, or when necessary to fulfill a contractual obligation or legal requirement.

We may use your data to:

• Register and manage your user account or program participation
• Deliver MasterPack content and track progress
• Respond to support queries or issues
• Send transactional and policy-related communications
• Request feedback or testimonials (only with your consent)
• Send promotional emails (only if you opt-in)
• Prevent fraud or misuse of our Services
• Analyze anonymized trends to improve our offerings
• Fulfill regulatory or audit obligations

You may unsubscribe from marketing emails anytime by clicking the "unsubscribe" link.

3. SHARING YOUR INFORMATION

We may share your data only with:

• Payment gateway providers (e.g., Instamojo)
• Analytics platforms (e.g., Google Analytics)
• Email service providers (e.g., MailerLite)
• Internal team or verified program facilitators

We do not sell, rent, or allow third parties to use your data for unrelated marketing.

Some service providers may store or process data outside India. These transfers follow lawful standards and adequate data protection safeguards.

4. DATA SECURITY

We implement technical and organizational safeguards to protect your data from unauthorized access, alteration, or loss.

However, no system is completely secure. You are responsible for keeping your login credentials confidential. We disclaim liability for any unauthorized access caused by your negligence.

If a data breach occurs, we will notify users and authorities as required by law.

5. YOUR RIGHTS

As per Indian law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for specific uses
• Lodge a complaint with the Data Protection Board (once operational)

To exercise these rights, please email: support@regaliahub.com

We will respond within 15 working days.

6. DATA RETENTION

We retain your data:

• As long as your account or program engagement is active
• Up to 5 years for transaction records (for tax and audit compliance)
• Until you request deletion (unless legally required to retain it)

7. CHILDREN’S PRIVACY

Our platform is intended for users aged 16 and above.

If you are under 16, you must obtain guardian consent before using the Services. We do not knowingly collect data from minors. If such data is found, we will delete it.

8. TESTIMONIALS

We may display user feedback or testimonials (from students, Campus Ambassadors, or Interns) only after obtaining your explicit written or email consent.

You may request removal at any time by contacting us.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the latest changes.

You are advised to review this policy periodically. Continued use after changes implies acceptance.

Material changes may also be notified via email.

10. CONTACT US

For any privacy-related concerns, please reach out:

Email: support@regaliahub.com